What a Superhost is
Superhost is a status Airbnb gives to hosts who meet certain performance criteria. It is assessed every three months and shown as a badge on the listing.
Airbnb’s criteria
According to the criteria Airbnb publishes, a host must meet all four conditions at the same time, measured over the past 12 months:
- An overall rating of 4.8 or higher.
- A response rate of 90% or more within 24 hours.
- A host-initiated cancellation rate below 1% (with exceptions for valid circumstances).
- 10 stays, or 3 reservations totalling 100+ nights.
The criteria can change, so always check Airbnb’s official page for the current rules.
Why it matters for owners
The Superhost badge helps guests trust a listing, especially when they are choosing between many apartments in Prishtina. Behind it sits something concrete: fast replies, regular cleaning and an accurate calendar.
How a property manager helps
- Fast replies: answering guests throughout the day keeps the response rate high.
- Good ratings: cleaning and quality checks after each stay directly affect the rating.
- No cancellations: a well-managed calendar prevents overlaps and cancellations.
Memento is a Superhost
Memento holds Airbnb Superhost status, confirmed by Airbnb, with guest ratings of 4.9/5 on Airbnb and 10/10 on Booking.com. See how we manage your property.